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SHIPPING & RETURNS

SHIPPING POLICY

All items purchased from the Alexander & Baldwin Sugar Museum are sent by USPS First Class or Priority Mail Flat Rate. We ship within 48 hours of receipt of order, and will provide you with USPS Priority Mail tracking information upon request via email. We take great care to package your items to withstand the forces of shipping, however we cannot control what condition your package will be in, or how long it will take to get to you, once it leaves our museum. Please contact us.

RETURN & EXCHANGE POLICY

We want you to be happy with your purchase. If you are not satisfied with your product or service, we will exchange the item or refund the price, plus shipping and tax, within 30 days of date of purchase. Shipping and tax will apply to exchanges. Refunds will be made to the original payment method. Please contact us.

All items purchased from the Alexander & Baldwin Sugar Museum are sent by USPS First Class or Priority Mail Flat Rate. We ship within 48 hours of receipt of order, and will provide you with USPS Priority Mail tracking information upon request via email. We take great care to package your items to withstand the forces of shipping, however we cannot control what condition your package will be in, or how long it will take to get to you, once it leaves our museum. Please contact us.

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